Privacy Policy


Welcome to the FIH Workflow Account (abbreviated as: Account Center)! The Account Center reminds you: If you visit this site on the mobile terminal and browser provided by the Account Center, it is seen as accepting the following privacy policy. Please read the following content carefully, especially the bold font below. If you disagree with any of the following, please stop logging in/visiting this site immediately. The "Account Center" and "we" mentioned in this privacy policy refer to the FIH Workflow Account, and "user" and "you" refer to users who voluntarily accept this privacy policy. FIH refers to FIH Mobile Limited, listed on the Hong Kong Stock Exchange.
1. Confirmation and acceptance of the Privacy Policy
Respecting user privacy is a basic policy of the Account Center. The Account provides basic identity verification, including two-factor verification, one-time authentication code and other functions, to achieve single sign-on of the system within the Group. Users are clearly aware of the facts listed in this privacy policy and reach an agreement with the Account Center to accept all terms of service and privacy policies.
We attach great importance to protecting the personal information and privacy of users. We understand that the information you provide to us through the Internet is based on trust in us. We value this trust and are well aware of the importance of privacy to you. We will do our utmost to protect your privacy. If you have any questions or suggestions about our privacy policy, please contact: tommy.dt.bian@fih-foxconn.com.
2. Information Collection
In order to provide you with better services, the Account Center will follow the principle of "reasonable, relevant, and necessary" and will not collect information that is prohibited by laws and regulations. Considering the importance of the Account Center, user services, users agree that the Account Center will collect the information you enter on the Account Center or provide to us in other ways, mainly including:
(1) Registration function
A. For FIH employees, registration is not required and they can log in to this website and related websites directly using their work ID and default password.
B. For Foxconn/Hon Hai employees, we need you to provide your work ID (i.e. account), name, email address, phone number (optional), extension number (optional), basic account creation date (i.e. employment date), gender, department code, grade, job title, the last 6 digits of your ID number, birthday, associated persons, etc., to establish your basic account information.
C. For suppliers/customers, we need you to provide account (recommended email address), name, email address, phone number (optional), extension number (optional), basic account creation date (default date), gender, last 6 digits of ID number, birthday, associated person, etc. You are also required to provide supplier code/customer code for sub-systems permission reference.
(2) Login verification
A. For FIH internal employees, when you use the login verification function of this site, we will obtain your work ID (i.e. account number), name, email, phone number, date of employment, gender, department code, grade, job title and other information from the FIH personnel system for you to check/confirm whether the relevant information is correct. In order to ensure the normal operation of the login service and verify the legitimacy and security of the device used and the login identity, we need to access your terminal network IP and other client information.
B. For Foxconn/Hon Hai employees, we use the information you provide when you register and the information you log into your terminal.
C.For suppliers/customers, we use the information you provide when registering and the information on your login terminal.
(3) One-time verification (TOTP)
You can choose to enable a one-time verification code (TOTP) to improve the security of your account. To enable/disable/reset the one-time verification code function, you will need to provide information such as your account number, ID number, and birthday to verify your identity.
(4) Image information (photos)
If you use the scan code function of the "Believe" App to log in to this site, our application may need to access the address of the avatar you uploaded on Believe to display and confirm whether it is you. Sub-sites/sub-systems legally registered in the Account Center will also share this information.
(5) Browser information
In order to solve browser compatibility and friendliness issues, we need to collect information such as your browser type and browser version.
3. Use of information
(1) While enjoying the various services provided by the Account Center, you authorize and agree to accept the Account Center to send relevant information to your mobile phone, email, etc., including but not limited to verification codes, login information, etc.
(2) You are fully aware that we do not need to obtain your authorization and consent to use personal information in the following circumstances:
• Related to national security and national defense security;
• Related to public security, public health, and major public interests;
• Related to criminal investigation, prosecution, trial, and execution of judgments;
• For the purpose of protecting the major legitimate rights and interests of the subject of personal information or other individuals, such as life and property, but it is difficult to obtain the consent of the person concerned;
• The personal information collected is disclosed to the public by the subject of personal information on its own initiative;
• Your personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
• Necessary for signing a contract according to your requirements;
• Necessary for maintaining the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures;
• Necessary for legal news reporting;
• Necessary for academic research institutions to conduct statistical or academic research based on the public interest, and when providing the results of academic research or descriptions to the outside world, the personal information contained in the results is de-identified;
• Other circumstances stipulated by laws and regulations.
4. Information transfer and public disclosure
(1) We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
• Obtain your explicit consent or authorization in advance;
• In accordance with applicable laws, regulations, legal procedures, mandatory administrative or judicial requirements;
• In the event of a merger, acquisition, asset transfer or similar transaction, if personal information is transferred, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require the company or organization to re-ask for your authorization and consent.
• Sub-sites/sub-systems legally registered in the Account Center are only authorized to use information such as account, name, email address, avatar, gender, department, etc., and do not include personal sensitive information such as ID number and birthday.
(2) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
• Disclose your designated personal information in accordance with your needs and in the disclosure method you explicitly consent to;
• In the event that your personal information must be provided in accordance with the requirements of laws, regulations, mandatory administrative enforcement or judicial requirements, we may publicly disclose your personal information based on the required personal information type and disclosure method.Subject to compliance with laws and regulations, when we receive a request to disclose the above information, we will require the production of corresponding legal documents, such as a subpoena or investigation letter.
5. Your information shared by third parties
We do not have any third parties who need to share your information.
6. Use of cookies
Cookies are text files placed by web servers on your access device, which will help you call up information on subsequent visits and simplify the process of recording your personal information.You need to accept the permission to access cookies.Please note that if you reject cookies, you may not be able to experience the services provided by the account center normally.
7. Personal sensitive information reminder
Some special personal information may be considered as personal sensitive information, such as your ID number and birthday, etc.These personal sensitive information will be strictly protected. The Account Center Privacy Policy reminds you that the content and information you upload or publish when using the products and services provided by the Account Center may disclose your personal sensitive information.Therefore, you need to consider carefully before using the products or services we provide you.You agree that these personal sensitive information will be processed in accordance with the purposes and methods set forth in the Account Center Privacy Policy.Therefore, you need to consider carefully before using the products or services we provide you.You agree that these personal sensitive information will be processed in accordance with the purposes and methods set forth in the Account Center Privacy Policy.
8. Information Security and Protection
(1) Please understand that there is no "perfect security measure" on the Internet.We will provide corresponding security measures based on existing technologies to protect your information and provide reasonable security guarantees.We will do our best to prevent your information from being leaked, damaged or lost.
(2) Your account has a security protection function.Please keep your account and password information properly and do not tell others your password.If you find that your personal information has been leaked, especially your account and password, please contact our customer service immediately so that we can take appropriate measures.
(3) Please save or back up your text, pictures and other information in a timely manner. You need to understand and accept that the system and communication network you use to access our services may have problems due to factors beyond our control.
9. Handling of information security incidents
After a personal information security incident unfortunately occurs, we will inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to prevent and reduce risks on your own, and remedial measures for you. We will inform you of the relevant situation of the incident by email, letter, phone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will take reasonable and effective ways to issue an announcement. At the same time, we will also report the handling of the personal information security incident in accordance with the requirements of the regulatory authorities.
10. User Personal Information Management
(1) You can log in to "Account Center" - "Profile" at any time to check and correct your account information. If you have any questions, you can contact the Account Center customer service at tommy.dt.bian@fih-foxconn.com.
(2) For non-FIH personnel, you can call the Account Center customer service number(such as 03165898888-76365 in China) and complete the account cancellation after verification by the customer service.After canceling an Account Center account, all information in your account will be cleared, and we will no longer collect, use or share personal information related to the account, but we still need to preserve the previous information for the period required by the regulator, and the competent authorities still have the right to inquire according to law during the period of preservation in accordance with the law.
11. Related party connection instructions
We have connected to the "Believe" platform and the Central Authorization Center platform (Foxconn/Hon Hai Group) to implement relevant login methods.According to the authorization, we will obtain the authorized information of the above two platforms, including but not limited to work ID, name, email, avatar, department, etc.
12. Visit our website from outside of Mainland China
If you visit our website from outside of Mainland China, please note that your information may be transmitted to, stored in, and processed in Mainland China. Data protection laws (Mainland China) and other laws may differ from those in your country/region, but please be assured that we will take measures to protect your information.When you choose to use our services, you understand and agree that your information may be transmitted to our website and to our related sub-websites/sub-systems as described in this Privacy Policy.
13. Scope of application of the Privacy Policy
Except for certain specific services, all of our services are subject to the Account Center Privacy Policy. Specific services will be subject to specific privacy policies.The privacy policy of the specific service constitutes a part of the Account Center Privacy Policy. If the privacy policy of any specific service is inconsistent with the Account Center Privacy Policy, the privacy policy of the specific service shall apply.
Please note that the Account Center Privacy Policy does not apply to the following situations: information collected by third-party services (including any third-party websites) accessed through our services; information collected by other companies and organizations that provide advertising services in our services.
14. Modification of the Privacy Policy
Account Center will modify the Privacy Policy when necessary.Please understand that we may revise this Privacy Policy from time to time. We will mark the date of the most recent update of this Privacy Policy, and the update will take effect upon publication. Without your explicit consent, Account Center will not reduce the rights you should enjoy under this Privacy Policy. For major changes, Account Center will also provide more prominent notices (including for certain services, we will send notices by email to explain the specific changes in the Privacy Policy). Please visit this Privacy Policy frequently to read the latest version.
15. Laws
The privacy policy must be interpreted in accordance with the national laws of the country, including any contentious and conflicting content in the legal terms.Users and the Account Center agree to obey the jurisdiction of the court.If any terms conflict with the law, they will be re-interpreted as closely as possible, while other terms will remain legally effective and have an impact on users. Disputes arising from the interpretation of this privacy policy and any product booked by users through the Account Center will be subject to the jurisdiction of the local People Court.

Shenzhen Futaihong Precision Industry Co., Ltd.

Address: Building E7, No. 2, Donghuan 2nd Road, Longhua Street, Shenzhen

Update date: 2025-6-18 Effective date: 2025-6-18